New Princess 55 - Quality Control problems?

Me neither

I have this worry purchasing used, not so much with a new purchase till now. I've seen issues with new boats but nothing like this. Feel very bad for the OP.

I feel horrible for him and really wouldn't have expected anything like this from Princess. Don't know if it's dealer or factory or what the history of that boat is. I've seen such disasters more than I like to remember. I recommend, even with the most dependable builders, making acceptance subject to survey. However, that doesn't resolve the issue as they've still got most of your money and getting it back is very hard. Now, when it's a builder that lacks honesty, even worse. I would love to hear what Princess has to say because I can't see how they would possibly consider any part of this acceptable. Dealers don't surprise me and, unfortunately, it's probably the dealer that has his money. Even so, I'd expect Princess to apply real pressure. Anything other than helping the OP can lead to serious damage to their reputation.

We have talked about Princess and the Viking imports in the past.
Overall, I thought our comments were better than fair to very good.
I'm still at a loss over this (New?) delivery.
It's got to be a bad dream (nightmare) for the OP.
I really feel sad for the OP.

The option warranties will expire before he starts using the boat (if he takes delivery of it).

I have witnessed dealer demos that were run hard, put away wet, and finally fixed the following year (or next) to sell new.
I have a customer with a boat like that he purchased. All the option warranties expired while the dealer ran it from boat show to boat show.
He thought he bought a new boat with warranties.
He can't give it away now.

That's why I suggested checking some serial numbers and finding out the manufacturing date of the items. There was one case I heard of with a builder no longer in business where when the boat was delivered the engines were 5 years old.

If I'm buying New there is no way I would allow it to be used in boat shows, its not like there going to give me 30-40% discount. Just the wear and tare from people trampling through the boat being destructive looking over the boat and not having a care in the world how they treat it since there not buying it. I've seen it before. As CaptJ said run hard put away wet and fixed cosmeticly to look good again. No way.

I would also be interested in knowing the mtg dates of mechanicals and electronics. I wish the OP the best in a resolution that he is happy with. MFG needs to make this right.

After thinking about it a bit, I would have a hard time working with this Dealer any more.

Trying to pass off that product as "new" for $2M shows me they don't understand the business or there intentions are truly misguided. They should know the product inside out, same with all the systems, cosmetics, etc. They should be experts in what they are trying to do, especially when selling a product for $2M. OK, they may be "trying hard" to get the work list done (or not), but they should have known this was coming and either took care of the items before marketing the product or had a team in place to accomplish the work list (with factory support aligned) during the sales process.

As far as the factory goes, a less than urgent response and assignment of resources to this customer's issues is a great clue as to what they are about. They both can play the factory/dealer blame game at the customer's expense, not to mention loss of boating time as the season is now, but that behavior is inexcusable and hard to observe in our industry.

I would walk right now, as the future only holds more misery when the things "missed" on todays work list come back to haunt you.

I sincerely wish the OP a much better experience in his yacht purchase, the customer deserves much better.

At this point I be handing the keys back to the yard and asking for my money to be returned.

Agreed. Instead of fighting to get things repaired, he should be fighting to get every last penny refunded so he can begin looking elsewhere.

If I was in your position , I concur with above posts; A complete refund ,do not accept this boat no matter what they promise or offer (you've been lied to and mislead to the point this is not only a civil matter but a criminal matter "theft by deception"). I would possibly accept a new boat from Princess if they let you monitor the build from the keel up ,be present at the first splash and sea trial and your surveyor signs off at the delivery point (this is because I believe that most all the problems occurred at the dealers hand or after it left Princesses yard.

Also keep posting as many pics as you can to publicly show what's been done to you on a world wide forum and continue to put pressure on the dealer and Princess to end this nightmare.

And you have all their notes in writing?

The dealer is lying to you and hasn't told you the history of the boat. Call the builder NOW!. You're getting shafted and you should not accept it. Don't just bend over and take it. You've been given a used and badly damaged boat instead of new.

Back out of the deal. IMO this is not the "new" boat that you ordered or purchased. This is just the surface of issues to come. I could say a lot more about the situation but have refrained.

Unfortunately most people don’t realize that all boat manufacturers have a choice of law and venue provision in their contracts. Those provisions require any legal actions to be held in the builders location . Thus a UK built boat legal action must be brought in a specified location in the UK. The same with an Italian built boat, etc etc. Further, even if the boat is purchased from a USA local dealer, almost all dealer contracts indicate the buyers only recourse is from the manufacturer and not the dealer.