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Looking For Feedback - Key West Engine Service

Discussion in 'General Yachting Discussion' started by Cruz, Feb 18, 2018.

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  1. Cruz, Feb 18, 2018
    #1
    Cruz

    Cruz Member

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    Location:
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    Before taking a leap, anyone have any feedback to share on Key West Engine Service (located on Stock Island)? Initially just looking to have some basic maintenance done but like that they are certified for my power plants should I wish to take on anything further.

    Thanks in advance.
  2. captainwjm, Feb 18, 2018
    #2
    captainwjm

    captainwjm Senior member

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    No experience, but if this business was previously known as Marine Diesel of the Florida Keys or Marks Marine Diesel located at 7281 Shrimp Rd, check out the review on Active Captain.
  3. Cruz, Feb 18, 2018
    #3
    Cruz

    Cruz Member

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    Thanks - I had seen that review. Don't believe it's the same place - different address and contact name and Key West Engine looks like it's been at the same location for a good while. I'll continue to ask around locally.
  4. Capt J, Feb 19, 2018
    #4
    Capt J

    Capt J Senior Member

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    I used the Volvo dealer there, cannot remember the name next to Stock Island Marina Village a few years back and they did a good job.
  5. Cruz, Mar 17, 2018
    #5
    Cruz

    Cruz Member

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    For what it's worth...

    In the event anyone stumbles upon this thread looking for feedback on Key West Engine, I did end up using them. While my experience was limited to fluid and filter service, I can report that I was very satisfied and would hire them again. They were courteous and professional from first contact. Bob, the tech who did the work for me, is a seasoned pro who was thorough and neat. I found their rates to be fair and the time I was billed for was the time spent on the job. They also have a well-organized shop with a tremendous inventory.
  6. captainwjm, Mar 18, 2018
    #6
    captainwjm

    captainwjm Senior member

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    Good to see; thanks for the follow-up.
  7. Capt Ralph, Mar 18, 2018
    #7
    Capt Ralph

    Capt Ralph Senior Member

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    Big Thanks. To much stuff around. Glad to hear good reports on local shops.
    Thx, rc
  8. JBP, Apr 14, 2018
    #8
    JBP

    JBP New Member

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    I used them last summer, I had a water pump issue covered under warranty by Cummings. They were were quick to get it fixed, but they kept sending me a bill even though it was covered under warranty took me several phone calls to straighten out. Knowledgeable people but their service rates are a little salty,but then again you are in the keys.