A yacht owner's 24 month new boat experience - Azimut

Thank you. The documentary's goal is to help new buyers set their expectations, it may also aid the manufacturer improve the manufacturing process and help the dealer improve their service. There is a word of advice at the end that encourages buyers to survey a new boat, have a captain look it over, check that the dealer can provide timely service and expert diagnosis, check the warranty jurisdiction and dealer recall policy.

Yachtforums. Please explain. I do not know what "Bump this thread means". Do you mean the poster is not allowed to reply. If so please clarify and I will follow your wishes.

Much of the great dialogue by fellow forum members has been removed for some reason so this thread now makes little sense and has lost value, but it is what it is.
I appreciate the member who helped me with the non intuitive interface with this forum. Much appreciated.
There has been much reference to reading the forum rules. I did for the third time to make sure I hadn't missed anything and what I found particularly poignant were rules under "Conduct" and " Proper Forum Etiquette"......very important.
Just to answer olderboater.......you are absolutely correct I spend little to no time on Forums.

I would have thought this was the type of information that the Yacht Forum should be seeking but I'm brand new to this group and am now not sure. All info in the film is based on actual dealer written "work orders" and official e-mailed warranty approvals from the manufacturer. I'm happy to hear you appreciate something informative and accurate Ksgboater. If you have any questions or if I can be of help in anyway please let me know.

I'm glad you found the film well produced. I've made a couple of award winning documentaries it's a hobby. This is the first on a boat and a friend was the cameraman and edited . Thanks for contacting me offline.......small world !
I can't answer your two questions off hand but as you can imagine it was expensive and it was not just the time in the yard that was lost it was also the time without vital instruments and components which made the boat unsafe to use that really added up as well.

Glad to hear the several posts weren't lost but will be reviewed. Prudent management. Apologies again for my "newbie" postings in the wrong boxes and I'm grateful to the members that gave me guidance.

Hi Alf, I replied to your question before but not correctly as I was having problems learning the interface first day. The boat was taken to a MarineMax yard each time except for the bottom painting the second time because it needed to be done correctly and some cracked gell coat work after I was disappointed with previous attempts. MarineMax used their own (or contracted) techs but also brought in the component manufacturer experts when needed. The boat had to go to a MarineMax yard for warranty work. It was covered by an Azimut "masterpeace" warranty (3 years), component manufacturer warranties and also I purchased another warranty from MarineMax that took the warranty period out another 3 years (6 in total with one underwriter or another). It was MarineMax responsibility to "Coordinate".
Cheers.

Very interesting ychtcptn. Do you think is an industry norm ?

Actually I was helped by a fellow member who's post you just removed. All's good now.

Tekeela I'm so happy you found the video an excellent teaching tool. If others can learn from my experience it's a good thing.
The audio quote from the MarineMax CEO was added because I tend to agree with him. I had and excellent 10 year SeaRay experience and Bill McGill should know who's factory support is "second to non" because his company sells so many brands and he's been in the business 40 years. Cheers

Great advice olderboater. I wish I'd known that before I would have put it in the video. Now I have to eat humble pie again !

Everything in the movie is based on official dealer "Work orders" and Manufacturer warranty approvals.